Terms of Service

Please read these Terms of Service (the "Terms") carefully before using our services. By accessing or interacting with the Website you confirm that you have read, understood and agree to be bound by these Terms. If you disagree with these Terms or any of their provisions, stop using Quasar Exchange immediately.

General Provisions

• These Terms are a binding agreement between Quasar Exchange ("we", "us") and every person who accesses or uses the Service ("you").
• "Quasar Exchange" is the technology service available at quasar-exchange.com that enables cryptocurrency exchanges and related functionality.
• Services provided by Quasar Exchange (the "Service") are offered via the quasar-exchange.com website (the "Website"), widgets and, where applicable, mobile applications.
• Exchanges (each, an "Exchange") are executed on the basis of an order created by the user (the "Order").
• Orders may use a fixed rate (exact shown amount if conditions are met) or a floating rate (final amount depends on market changes and is set after required confirmations).
• Headings are provided for convenience and do not affect interpretation.
• If you do not accept these Terms, do not use the Service.

Using of Service

• You confirm you have legal capacity and are of legal age, or you act with a guardian’s consent.
• Do not copy, resell, or exploit the Service without our prior written permission.
• To perform an Exchange, create an Order (direction, amount, rate type, receiving address) and send funds to the generated address (including MEMO/Tag where applicable).
• Only one inbound transaction per Order address is permitted.
• For Fixed rate Orders, Quasar Exchange sends the exact amount shown at creation provided timing, amount (net of network/withdrawal fees) and market movement thresholds are satisfied.
• Float rate Orders are approximate and finalize after required confirmations; fees may be included.
• Orders can expire if funds are not received in time; options to proceed at current rate or refund may be available.
• Sending funds more than 24 hours after Order creation violates the rules.
• Minimum/maximum limits apply; sending below minimum is prohibited; amounts above maximum may be partially refunded automatically.
• You are solely responsible for correct direction, address, rate type and amount, and for understanding network specifics. Quasar Exchange is not responsible for payments sent to wrong details.
• Automatic refunds to service addresses (including those of other Orders) are forbidden.
• Send funds in a single transaction on the same blockchain as specified in the Order.
• Sending a different asset and/or on a different network than specified is a violation.
• Orders are automated; support requests to pause/change Orders or force refunds may be declined at our discretion.
• Address change or refund by support is possible only when an email was provided on the Order or from a registered account via that email.
• Using another Order’s service address is prohibited.
• Multiple deposits per Order are not allowed.
• Third‑party smart contract deposits are prohibited unless explicitly allowed on the Order page.
• Creating/paying a new Order in the same direction before completing the previous one is prohibited.
• Provide a valid, owned email; misuse may lead to suspension or sanctions.

Prices and Exchange Rates

• Service pricing and rates may change without notice.
• We are not liable for any changes, suspensions or discontinuance of the Service.
• Service, network and consolidation fees may be included in the final rate shown at Order creation.
• Required confirmations depend on the asset and may change without prior notice.

Processing Orders in Violation of the Exchange rules

If an Order violates the Exchange rules, automatic processing is not possible. The user must contact support on the Website and register a manual review request.

• Late deposits (after 24h): transaction may be attached after a request; proceed at market rate or request a refund.
• Two or more deposits: only the first is exchanged; the rest may be exchanged at current rate or refunded minus network fee upon request.
• Double exchange attempts: if a service address was used, provide your address; refunds are net of miner/consolidation fees.
• Third‑party contract deposits: not processed automatically; may be attached after request within stated timeframes.
• Wrong network/currency: handling depends on supportability; thresholds and fees may apply; refunds may be refused.
• Missing MEMO/Tag/Comment: may cause irretrievable loss; proofs may be required; recovery fees/percentages may apply.

Prohibited Jurisdictions

• Quasar Exchange may restrict or deny services in certain countries and territories.
• Use is prohibited by US persons and users in UN‑sanctioned countries; usage from such locations is strictly forbidden.
• Do not use the Service where it is illegal or restricted under local law.
• We may implement geo‑blocking and other controls; you must comply regardless of whether such measures can be bypassed.

Prohibited Uses

• Unlawful purposes; solicitation of illegal acts; regulatory violations; IP infringements; harassment/discrimination; false/misleading submissions; malware; scraping/spam; obscene/immoral purposes; security circumvention are all prohibited.
• Using the Service to launder criminal proceeds is forbidden; funds may be frozen pending source verification (see AML).
• Funds linked to sanctioned addresses/contracts are prohibited; we may freeze such funds and follow UN/EU/US regimes.
• Funds associated with centralized services facilitating laundering/AML breaches/sanctions evasion are prohibited; such funds may be frozen.
• Arbitrage activity (between exchanges, networks or rates) is not supported on Quasar Exchange and constitutes a breach. If we detect or reasonably suspect arbitrage (including coordinated orders, circular transfers or artificial liquidity), we may restrict access, block assets pending review, request KYC/POA and source‑of‑funds documentation, and assess legal compliance. Failure to cooperate, false data, or confirmed violations may lead to service refusal, compliant asset return, or other lawful measures. See also Section 7 (AML Procedure).

AML Procedure

Registration is not required to make an Exchange. If funds appear linked to criminal activity, we may suspend the Order until the origin of funds is verified. Communication is via the email specified on the Order page.

• Signals may come from partners, public sources, victim reports and law enforcement.
• We may withhold specific sources of information.
• By accepting these Terms you consent to transaction checks and agree to provide full source‑of‑funds details on request.
• If you refuse or provide false data, or links are confirmed, funds may be frozen for return to victims with authorities’ assistance.
• In complex cases, identity verification may be required; refunds go only to the original sending address after verification.
• We may restrict access and suspend new Orders during investigations of violations or suspected illegal activity.

Personal Data

• By agreeing to these Terms you authorize Quasar Exchange to process your personal data, including cross‑border transfers, as described in our Privacy Policy.
• We may share data with partners or authorities to prevent or disclose prohibited/illegal actions, as permitted by law.
• Personal information is handled as described in the Privacy Policy.

Accuracy, Completeness and Timeliness of Information

• Website information may be incomplete, inaccurate or outdated and is provided for general information only; use at your own risk.
• We may change content at any time without obligation to update; you are responsible for monitoring changes.

User Comments, Feedback and Other Submissions

If you send ideas or suggestions, we may use them without restriction in any media and without obligation to you.

Disclaimer Of Warranties

• We do not warrant uninterrupted, timely, secure or error‑free operation; services may be removed or canceled without notice.
• To the maximum extent permitted, services are provided ‘as is’; you assume all risks associated with their use.
• Continuous access is not guaranteed; external factors may affect availability.

Limitation Of Liability

• Limitations apply to the extent permitted by law; you remain responsible for local compliance and taxes.
• We are not liable for hacking, tampering, malware, downtime or technical faults beyond our control.
• You agree to indemnify us against claims arising from your breach, misuse, third‑party access or violation of these Terms.
• No liability for force‑majeure events beyond our direct control.
• Quasar Exchange is not responsible for phishing websites or chatbots mimicking the Service’s name or design.

Entire Agreement

• Our failure to enforce a right is not a waiver.
• These Terms and posted policies constitute the entire agreement and supersede prior versions.
• Ambiguities shall not be construed against the drafting party.

Tax

• Digital asset taxation varies; you may have tax obligations.
• Quasar Exchange does not determine, collect, report or remit taxes arising from your transactions.
• We do not notify you about filing or payment duties; you are solely responsible for compliance.
• You are responsible for compliance with laws of your jurisdiction.

Changes to Terms of Service

• The current version of the Terms is available on this page.
• We may amend these Terms by publishing updates; check periodically; continued use means acceptance.

Risk

• You understand and accept the risks inherent to digital assets and related services; you use the Service at your own risk.
• Quasar Exchange bears no responsibility for market losses or adverse outcomes resulting from such risks.

Intellectual Property Rights

• We own all rights in our names, logos, designs, documentation and other intellectual property displayed on or embodied in the Website and related pages.
• Do not use our marks or IP for public or commercial purposes without explicit permission, unless expressly allowed.
• You must not copy, reproduce, distribute, modify, create derivatives, publicly display/perform, republish, download, store or otherwise use our IP.
• Do not make public statements or press releases about us or our services without our written consent.
• Limited personal, non‑commercial use of logos or marks may be allowed under these Terms.

Restricted Activities

• You must not breach these Terms, violate laws, infringe IP rights, act in a defamatory/harassing manner, provide false information or engage in fraudulent/suspicious activity.

Disputes Resolution

• Disputes should first be resolved through negotiations.
• Email correspondence with authorized persons at info@quasar-exchange.com is a valid and binding communication method.
• If not resolved within 30 days, disputes may be referred to a competent court.
• Claims must be brought within one (1) year from when they arose, otherwise they may be time‑barred where permitted by law.